Payment and Delivery | How to order

Payment and Delivery

Payment and Delivery ConditionsThe company carries out its activities in accordance with the "Law of Consumers Protection".

Methods of Ordering

by e-mail around the clock info@newfilter.com.ua

telephone (044) 500-86-59 on weekdays from 9.00 to 17.00

Delivery and payment order

We deliver the goods both in Ukraine and export to Russia, the CIS countries.

Terms of the international delivery:

Supply of goods to the CIS countries can be carried out by self (EXW), and through the transport company (TNT Express).

Shipping cost - at the rate of the company's carrier. After payment the goods are shipped together with the accompanying documents.

Terms of delivery to Ukraine:

Shipping cost of small-sized goods Kiev - 30 UAH. The cost of delivery of bulk goods - 50 UAH.

In Kiev delivery is carried out by our courier to your address within 1-3 working days if the goods in stock. In the absence of the ordered goods in a warehouse in Kiev, the terms of delivery agreed upon separately. delivery service operates on weekdays from 9:00 to 17:00. Delivery on weekends and holidays possible for additional agreement.

Pickup in Kiev

Your ordered goods also can be picked up at the following address: Ivana Lepse blvrd, 4 (office 305)

Delivery in Ukraine

Sending orders to the regions of Ukraine is carried out only after the payment of the goods. Delivery to regions of Ukraine is carried out by companies-carriers:

  Night Express http://www.nexpress.com.ua/ (only for shipments from Kiev)

   Nova Poshta http://novaposhta.ua/

Delivery time 3-5 days after receipt of payment on account.

Shipping cost is formed by the carrier on the basis of size, weight and destination.

Payment Methods

  Cash (only for Kiev)

You pay for your order when it is received in cash to the courier. All calculations are made in national currency. Upon delivery of the goods by our courier you get a receipt with all the details, which is also a warranty card. Completeness check of the goods delivered to you until the moment of reckoning with the courier.

Upon receipt of the order carefully consider the product, make sure that there are no visible physical damage. If due to circumstances beyond our control you refuse the order at the time of actual receipt, you pay the cost of shipping. If you can not accept the courier, and get the order at the time you, notify your manager in advance.

  Bank transfer

Payment is made at the bank "Privatbank" in your city through "Privat Money" system. Details on the payment you will receive after you will contact manager, and you confirm the order (sure to leave your contact phone number when ordering).

  Cashless payments

Customers order and account manager prepares c VAT and sends it to the customer (fax or email). On the basis of an invoice the buyer makes the payment within 3 days. After receiving the money to an account manager will contact the buyer and stipulates the manner, place and time of delivery of the goods.

Attention! When returning the product for all costs associated with the shipment of goods (by trucking companies), or sending money (all banking operations) takes over the buyer.


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